Stop losing revenue
to last-minute
cancellations.
Hauffi automatically notifies patients with later bookings the moment a slot opens, turning cancellations into confirmed appointments with no extra effort from you.
Cancellation received
Tuesday 10:00 AM slot freed
Dr Amara Dlamini · GP
Hauffi notifies waitlist patients
Slot rebooked in 4 minutes
Revenue recovered · No effort from you
The #1 reason doctors join Hauffi
Cancellations cost South African doctors thousands every month.
A single empty 30-minute slot is lost forever. Multiply that across a week and the revenue impact is significant. Hauffi's automatic waitlist system turns that around: patients with later bookings are notified the moment a slot opens, via both push notification and email, with a direct link to rebook.
Instant
Notification speed
Wins the slot
First to respond
Zero
Effort from doctor
Starter+
Works on all plans
Patient cancels
A patient cancels their scheduled appointment, freeing a slot in your calendar.
Hauffi notifies instantly
Every patient with a later booking at your practice receives an immediate push notification and email: an earlier slot just opened up.
Slot fills automatically
The first patient to respond rebooks the slot. Your calendar stays full. You do nothing.
Included throughout Starter activation and every paid plan
The cancellation recovery system is active from the moment you sign up. No configuration needed. It works quietly in the background so you can focus on your patients.
Live walk-in request, nearby
You have 30 seconds to respond
On-demand walk-in requests
Fill quiet periods with
walk-in patients nearby.
Toggle on "On Demand" when you have availability and Hauffi will broadcast your practice to nearby patients who need to see a doctor right now. You choose whether to accept each request. No obligation.
Instant alerts
Receive a live notification the moment a nearby patient requests a walk-in. Accept or decline in seconds.
Payment handled upfront
Patients have a card preauthorised via Paystack. The R14.99 walk-in fee is charged on confirmation. No chasing invoices.
Fully on your terms
Toggle on-demand on or off at any time. Set your own availability windows and never accept more than you can handle.
Simple by design
From sign-up to your first recovered slot in minutes
Create and verify your profile
Register, submit your HPCSA number, and complete Smile ID identity verification. Once verified, your Starter activation begins.
Set your availability
Define your consultation slots from your web portal. Toggle on-demand walk-ins on or off at any time. Hauffi handles the rest.
See patients: cancellations fill themselves
When a patient cancels, Hauffi automatically notifies your other patients about the free slot. Empty slots become confirmed appointments without any effort from you.
Everything you need
Cancellation recovery
When a patient cancels, Hauffi instantly notifies every patient with a later booking. The first to respond rebooks the slot automatically, with no effort from you.
On-demand walk-in income
Toggle on "On Demand" to receive live walk-in requests from nearby patients. R14.99 per confirmed walk-in, payment handled upfront.
AI analytics
Premium plan includes an AI-powered analytics assistant for cancellation trends, peak times, and revenue insights for your practice.
HPCSA-verified listing
Smile ID document verification and HPCSA number check. A verified badge builds patient trust and drives more bookings.
Built for South African healthcare practices
Transparent pricing
For doctors. Patients always book free.
Starter activation
Prove the value before a countdown begins
- ✓Full Starter access after verification
- ✓First 10 doctor-confirmed bookings at no charge
- ✓No card and no activation deadline
- ✓Then a 30-day Starter trial
- ✓No automatic trial charge
Starter
Prove the value before you pay
- ✓Unlimited scheduled appointments
- ✓20 on-demand walk-in requests / month
- ✓Automatic cancellation recovery
- ✓Analytics dashboard
Premium
First access to demand, without limits
- ✓Everything in Starter
- ✓Unlimited on-demand walk-in requests
- ✓First access to eligible walk-in requests
- ✓AI analytics assistant (practice insights)